A new Ovum survey conducted on behalf of Tektronix Communications reveals the effects of poor quality customer care.
Assure Your Video - Ensure Your Revenue
Download our video assurance whitepaper and learn how you can harness the power of online video and keep it from turning into a financial bust.
Are You Impressing Your Corporate Customers?
Operators know that corporate customers demand the extra mile in service and quality, but haven't had the tools to deliver on it until now.
We are Mapping the Mobile Network with TMN Magazine
We're proud to announce our involvement in an ambitious new project in partnership with The Mobile Network Magazine (TMN)
Are Your Roaming Revenues Roaming Away?
Daniel Russo blogs on alternative revenue sources that European CSPs can exploit to compensate for falling roaming rates.(Telesperience)
Network Assurance with myIrisView
Introducing myIrisView for unparalled visibilty into network assurance with user customizable KPI dashboards.
Gain Visibility into your Network with IrisView
IrisView is the starting point for the daily management of your network.
SIM Authentication and Seamless Handover
Will your Wi-Fi offloading be successful? Learn the keys to assuring the best Wi-Fi experience for your customers.
Assuring Voice QoS and Video QoS
Video Whitepaper Series: Learn how to manage your voice and video quality of service
UK 4G - A Disaster Waiting to Happen?
Have telco giants left the door open for a new competitor to disrupt the market? (Computer Business Review)
Going the Extra Mile for Customer Experience
To create a better customer experience and longer relationships in the moible market means going the extra mile. (Adrian Swinscoe)
LTE Today, Tomorrow: When Should Operators Commit
How the delicate work of charging is done for VoLTE when all information is data. (The Official LTE World Series Blog)
Will Operators win the Test of Endurance?
London Olympics: The big event will attract 7m roamers in addition to 7.8m residents. Will mobile operators be able to deal with all that traffic. (Intomobile)
2012 London Olympics Social Media Spike
Connect a generation; will data delivery fall at the first hurdle? (Pluggedin.co.uk)
5 Ways to Add Millions To Your Bottom Line This Year
The business model for data is broken. Communications service providers (CSPs) are investing more into connectivity and ARPUs continue to sink. (Pipeline)