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TekComms


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Customer Experience Management

touchpoint

touchpoint provides unique insight into subscriber activity across devices, applications and services. Proactively manage the customer experience and identify problems that would otherwise go undetected. Read more about this product

SOLUTION AREAS: Customer Care TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

ProAction

Sophisticated event-processing platform that delivers automated workflows for correcting problems and communicating with subscribers during critical moments. Read more about this product

SOLUTION AREAS: Customer Care TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Network Intelligence

Iris Session Analyzer

Iris Session Analyzer (ISA) uncovers and analyzes the specific calls and sessions that fail to deliver required performance. Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance, Radio Access TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Iris Traffic Analyzer

Iris Traffic Analyzer (ITA) provides advanced identification and resolution of network, service and infrastructure performance issues – often before your end users are impacted. Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Protocol Analyzer

Protocol Analyzer is the market choice for engineers that don’t have the luxury of time when troubleshooting issues. Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance, Radio Access TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Iris Performance Intelligence

Iris Performance Intelligence (IPI) enables the capability to ensure that your customers always have the best available network service experience. Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Network Analytics for MSO

Network Analytics for MSO provides real-time monitoring of connectivity and quality at the service level, enabling you to prioritize work based upon true customer impact.   Read more about this product

SOLUTION AREAS: Core Network, Media Assurance, VoIP

Roaming

Roaming and Interconnect Assurance

RIA analyzes network data and provides visual reporting that spells out how partnerships are functioning, where they need management, and where new partnerships are needed. Read more about this product

SOLUTION AREAS: Roaming and Interconnect TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Network and Service Analyzer

Sophisticated RAN Analysis and RF troubleshooting for your 2G, 3G, and 4G/LTE Access Network.  NSA provides world-class dissection of control and user plane for your radio access technologies. Read more about this product

SOLUTION AREAS: 2G/3G, LTE / 4G , Radio Access TECHNOLOGIES: 2G / 3G, LTE / 4G

TrueCall®

TrueCall® provides real-time RAN data that enables operators to drive new technologies, improve network performance, target geomarketing services, and optimize the customer experience. Read more about this product

SOLUTION AREAS: 2G/3G, LTE / 4G , Radio Access TECHNOLOGIES: 2G / 3G, LTE / 4G

Data Collection & Mediation

GeoProbe

The Tektronix GeoProbe family of G10, SpIprobe, and GeoSoft RAN platforms provide comprehensive network monitoring and data collection across legacy and next-generation technologies. Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance, Radio Access, Roaming and Interconnect TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

DataCast

DataCast ensures performance management and troubleshooting applications are successful across all network domains by feeding data to third party and proprietary systems, efficiently and cost-effectively. Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance, Radio Access, Roaming and Interconnect TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

GeoSoft RAN

Without adequate visibility into the RAN, troubleshooting, data analysis, and planning activities have a high component of guesswork.  Our virtual probe, GeoSoft RAN, gives you the data you need. Read more about this product

SOLUTION AREAS: 2G/3G, LTE / 4G , Radio Access TECHNOLOGIES: 2G / 3G, LTE / 4G

Test

Spectra2

Spectra2 provides core network test and validation functions to ensure the successful deployment of new networks, network expansions, or software upgrades.  Read more about this product

SOLUTION AREAS: AAA/Policy/Services, Core Network, Media Assurance, Roaming and Interconnect TECHNOLOGIES: 2G / 3G, IMS, Legacy, LTE / 4G, VoIP

Active Assurance

Active Assurance solutions provide end-to-end service level testing spanning test call generation to Quality of Service (QoS) troubleshooting.  Test all the way to your customer's end device. Read more about this product

SOLUTION AREAS: IMS, Legacy, Media Assurance, VoIP TECHNOLOGIES: IMS, Legacy, VoIP