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TekComms

Success stories

We fixed a 21.8% mobile dropped call rate

Learn how we isolated a call drop problem that was causing 40% churn and $2.6 million in lost revenue. Read the success story

SOLUTION AREAS 2G/3G Radio Access


Network Change Control - Prevent Outages

Learn how our solution helped one operator identify the cause of a 12 hour network outage caused by network change control errors. Read the success story

SOLUTION AREAS Legacy


Solving Network Capacity Issues

Facing a network capacity issue, an operator turns to Tektronix Communications to avoid unnecessary CAPEX spending Read the success story

SOLUTION AREAS Core Network


Diameter Signaling Network Health

Diameter management solutions help keep your diameter signaling network healthy, protecting revenue and satisfying customers. Read the success story


Wi-Fi Offload - Profitability Protection

Learn how a Carrier Wi-Fi Offload Monitoring solution can protect your subscribers' data service experience to encourage ongoing usage and ensure capex savings Read the success story

SOLUTION AREAS LTE / 4G Core Network


Solve Chatty Apps - Increase Network Capacity

See how we solved a chattiness issue and helped an operator avoid unnecessary capex spending. Read the success story

SOLUTION AREAS 2G/3G Radio Access


Increasing trouble ticket resolution by 10%

Find out how a wireless carrier increased trouble ticket resolution by 10% without hiring additional staff. Read the success story

SOLUTION AREAS Legacy


Proactive Care - Turn issues into revenue

ProAction uncovers additional revenue by addressing data access issues automatically. Read the success story

SOLUTION AREAS Customer Care


Device Management - for a successful launch

Manage every subscriber’s first moment by preparing your network for successful device launches. Read the success story

SOLUTION AREAS LTE / 4G


Mobile Customer Experience

Compare and contrast a typical mobile customer care experience verses an exceptional one. Read the success story


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